Product
Review Reply Writer
Paste any Google, Yelp, or app-store review and get a ready-to-post reply in seconds. It reads whether the review is negative, positive, or unfair, then writes a reply in the right shape, plus a meaningfully different alternate, an offline-resolution line you can drop in, and a short list of tempting things NOT to say. Add your business name, city, and service and the deep tier weaves them in once for local SEO. Never invents facts you didn't give it.
About this tool
What does review reply writer do?
Paste any Google, Yelp, or app-store review and get a ready-to-post reply in seconds. It reads whether the review is negative, positive, or unfair, then writes a reply in the right shape, plus a meaningfully different alternate, an offline-resolution line you can drop in, and a short list of tempting things NOT to say. Add your business name, city, and service and the deep tier weaves them in once for local SEO. Never invents facts you didn't give it.
How does Review Reply Writer work?
Paste the review, its star rating, a sentence or two about what actually happened, and the tone you want. One AI pass first decides whether the review is a genuine complaint, a happy customer, or a fake or unfair review, then writes a public reply matched to that type: it acknowledges the reviewer, addresses the specific point, and invites them to resolve it offline. You also get a second alternate reply, a short offline-resolution line, and a panel of the things you should not say. The whole thing comes back in seconds, ready to paste into Google or Yelp.
What do I get back from one run?
A primary reply written for the exact kind of review you pasted, a second alternate take so you can pick the tone that fits, a one-line invitation to take the conversation offline, and a what-not-to-say panel that lists the tempting lines which backfire (defensive denial, blaming the customer, throwing staff under the bus, joking, over-apologizing) with one line on why each one hurts you. On the deep tier you also get a variant with your business name, city, and service woven in once, because Google indexes your reply text for local search.
How is this different from Google's free AI reply suggestions?
Google's built-in suggestion writes one generic reply that reads the same on any review and is often the wrong tone on a one-star. Review Reply Writer classifies the review first, since a negative complaint, a happy customer, and a fake review each need a different reply, then gives you a second option to choose from, shows you the specific lines that would have sunk you, and can weave your name and city in for local SEO. It coaches you, it does not just hand you a safe paragraph.
Can it handle a fake or unfair review from someone who was never a customer?
Yes. When the review describes something that never happened, it writes a courteous reply that says you have no record of the experience, without accepting blame, and points the person to a private channel instead of arguing in public or admitting to a problem you did not cause.
Is it free, and do I need a subscription?
There is no subscription. You spend tokens per run: 15 tokens for a quick reply, or 40 for the deep version with the local-SEO variant and sharper tone and fake-review handling. Tokens are a prepaid platform credit you buy once and use across any produde tool, so you pay per reply instead of a monthly fee.
Who is it for?
Owner-operators and small local businesses (restaurants, salons, trades, clinics, shops) without a marketing team, who need to respond to a review quickly and well, especially a negative one, without firing off something in the heat of the moment that makes it worse.
What does it cost?
From 15 tokens. Pick a tier on the form above. Produde tokens are a prepaid platform credit; buy them once and spend on any tool.
Do I pay if a run doesn't complete?
No. You only pay for results. If a run can't finish, its full token cost stays in your wallet automatically.
Is my data stored?
Your input and the run output are saved to your account so you can browse history. They are not sold, shared with advertisers, or used to train shared models. See privacy for details.